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FAQ's

If you're experiencing slow drains, recurring clogs, sewer odors, or a backed-up sewer line, you're not alone. Our Drain & Sewer Cleaning FAQ answers common questions about professional drain cleaning, hydro-jetting, sewer camera inspections, root removal, drain maintenance, and more. Whether you're dealing with a simple kitchen drain clog or a more complex sewer line issue, you'll find helpful information about causes, solutions, and when it's time to call a drain cleaning professional - like us!
 

Need Help Right Now?


Don't have time to read FAQs? If you're dealing with a clogged drain, sewer backup, overflowing fixture, or another urgent drain issue, we're ready to help. 

Frequently Asked Questions...answered!  

The information pipeline isn't what's clogged... here's the answers to some of the most common questions we hear from homeowners and businesses

Are you a plumber? 

  1. No — KangaRooter specializes exclusively in drain cleaning, sewer inspections, hydro jetting, and related drain and sewer services. This focus allows us to use specialized tools and methods designed specifically for drain and sewer issues.

What areas do you service?

  1. We provide drain and sewer services throughout the Portland metro area, including surrounding communities like Beaverton, Hillsboro, Tigard, and nearby areas. By "nearby areas" we mean as far out as Gresham to the east, Banks to the west, and Canby to the south. If you’re just outside of this range, give us a call — we’ll always do our best to help or point you in the right direction.

What should I do if sewage is backing up into my home?

  1. Stop using all water immediately! 

  2. Keep people, pets, kids and valuables away from affected areas as possible. 

  3. Call us! (503) 686-0279

    We provide emergency services and will come to your rescue!

How much do these services cost?

Pricing depends on the location, severity, and cause of the blockage. We always aim to diagnose the issue first and provide clear pricing before work begins. We do our best to give quotes over the phone and always discuss and get approval before making any changes to that quote. 

Are you a plumber? 

  1. No — KangaRooter specializes exclusively in drain cleaning, sewer inspections, hydro jetting, and related drain and sewer services. This focus allows us to use specialized tools and methods designed specifically for drain and sewer issues.

What areas do you service?

  1. We provide drain and sewer services throughout the Portland metro area, including surrounding communities like Beaverton, Hillsboro, Tigard, and nearby areas. By "nearby areas" we mean as far out as Gresham to the east, Banks to the west, and Canby to the south. If you’re just outside of this range, give us a call — we’ll always do our best to help or point you in the right direction.

What should I do if sewage is backing up into my home?

  1. Stop using all water immediately! 

  2. Keep people, pets, kids and valuables away from affected areas as possible. 

  3. Call us! (503) 686-0279

How much do these services cost?

Pricing depends on the location, severity, and cause of the blockage. We always aim to diagnose the issue first and provide clear pricing before work begins. We do our best to give quotes over the phone and always discuss and get approval before making any changes to that quote. 

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